At Spinathlon Casino, we take your privacy seriously. This Privacy Policy explains in clear, straightforward language how we collect, use, store and protect your personal information when you visit our site, register an account, or play Spinathlon Games through Spinathlon Play.
We are committed to handling your data responsibly, transparently and in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Spinathlon Casino is operated by [Operator Name / Company Name]. We are licensed and regulated to provide online gambling services to players in the United Kingdom.
If you have any questions about this policy or how we handle your data, please contact our support team via live chat or email at privacy@spinathloncasino.com.
2. What Personal Data We Collect
We only collect the information we need to provide you with a safe, fair and enjoyable gaming experience. This may include:
- Identity and contact details: Name, date of birth, email address, phone number, residential address
- Account information: Username, password, player ID
- Financial data: Payment method details, deposit and withdrawal history (we do not store full card numbers)
- Gaming activity: Games played, bets placed, wins, losses and session data
- Technical data: IP address, device type, browser information, cookies and usage data
- Verification documents: Copies of ID, proof of address or source of funds (when required by law)
- Responsible gambling data: Self-exclusion status, deposit limits and other safety-related information
3. How We Collect Your Data
We collect information in several ways:
- Directly from you when you register, make a deposit, withdraw funds or contact support
- Automatically through cookies and similar technologies when you use our website or Spinathlon Play
- From third parties such as payment providers, identity verification services and anti-fraud agencies (where necessary for legal compliance)
4. Why We Use Your Personal Data
We process your data for the following main reasons:
- To create and manage your player account
- To provide and improve Spinathlon Games and the overall Spinathlon Play experience
- To process deposits, withdrawals and other financial transactions
- To verify your identity and comply with UK Gambling Commission licensing requirements
- To prevent fraud, money laundering and problem gambling
- To send you important account and service messages
- To offer personalised bonuses and promotions (only with your consent)
- To analyse how our site is used and make improvements
5. Legal Basis for Processing Your Data
We rely on the following lawful bases under UK GDPR:
- Contract — to fulfil our agreement with you when you play at Spinathlon Casino
- Legal obligation — to comply with gambling, anti-money laundering and tax laws
- Legitimate interests — to run our business safely and improve our services
- Consent — for marketing communications and certain cookies (you can withdraw this at any time)
6. Who We Share Your Data With
We never sell your personal data. We may share it only with:
- Payment processors and banks (to handle transactions)
- Identity and age verification providers
- Gaming software suppliers (for Spinathlon Games)
- Regulatory authorities such as the UK Gambling Commission (when legally required)
- Professional advisers and fraud prevention agencies
- Our carefully selected service providers who help us operate the casino (under strict data processing agreements)
All third parties are required to keep your data secure and use it only for the purposes we specify.
7. How Long We Keep Your Data
We retain your personal information only for as long as necessary. This is usually:
- For the duration of your account + 5–7 years after closure (to meet legal and regulatory requirements)
- Shorter periods for cookies and marketing data
Once we no longer need it, we securely delete or anonymise it.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right to access a copy of your data
- Right to rectification (correct inaccurate information)
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, simply contact us at privacy@spinathloncasino.com. We will respond within one month (or sooner where possible).
9. Cookies and Tracking Technologies
We use cookies to make Spinathlon Play work smoothly, remember your preferences and analyse site performance. You can manage your cookie settings at any time through our Cookie Preference Centre or your browser settings.
For full details, please see our separate Cookie Policy.
10. Data Security
We use industry-standard security measures including encryption, firewalls, access controls and regular security audits to protect your information from unauthorised access, loss or misuse.
11. International Transfers
Your data is primarily processed within the UK and EEA. If we ever transfer data outside these areas, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
12. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted here with the updated “Last updated” date. We recommend you check back occasionally.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to:
Email: privacy@spinathloncasino.com Live Chat: Available 24/7 on the website
We’re here to help and value your trust.
Play responsibly. Your safety and wellbeing matter to us. If you need support with gambling, please visit BeGambleAware.org or use the responsible gambling tools in your account.
Thank you for choosing Spinathlon Casino. We’re committed to protecting your privacy while giving you the best possible gaming experience with Spinathlon Games and Spinathlon Play.